Privacy Policy
Design Classique Ltd.
Last updated: April 2026
1. Introduction
Design Classique Ltd. ("we," "our," or "us") operates the website new.designcltd.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or engage with our services.
By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with its terms, please discontinue use of the Site.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide Directly
- Name, job title, and company name
- Email address and telephone number
- Mailing or business address
- Inquiry content and communication history
- Any other information you submit through our contact forms or email
2.2 Information Collected Automatically
- IP address and general geographic location
- Browser type and operating system
- Pages visited, time spent, and navigation patterns
- Referring URLs and exit pages
- Device identifiers and cookie data
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process orders, manage transactions, and fulfil service agreements
- To send transactional communications (order confirmations, service updates)
- To send marketing communications, where you have opted in to receive them
- To improve the performance, content, and functionality of our Site
- To comply with applicable legal obligations under Thai and international law
- To detect, investigate, and prevent fraudulent or unauthorised activity
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience and analyse usage patterns.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Core site functionality and security | Session |
| Analytics | Traffic measurement and performance (e.g. Google Analytics) | Up to 2 years |
| Preference | Remember language and display settings | Up to 1 year |
| Marketing | Deliver relevant advertising (opt-in only) | Up to 1 year |
You may disable cookies through your browser settings. Note that disabling essential cookies may affect site functionality.
5. Sharing and Disclosure
We do not sell or rent your personal information. We may share it with:
- Service Providers — third-party vendors performing services on our behalf (hosting, analytics, payment processing), bound by confidentiality obligations
- Business Partners — with your consent, where collaborative services require it
- Legal Authorities — when required by applicable law, court order, or regulatory authority
- Business Transfers — in connection with any merger, acquisition, or sale of all or part of our assets
6. International Transfers
Design Classique Ltd. operates as an international jewellery exporter with clients and partners worldwide. Your personal data may be transferred to and processed in countries outside Thailand, including countries in Europe, the Middle East, and the Asia-Pacific region. We ensure that any such transfer complies with the requirements of the PDPA and applicable international data protection standards.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for data transmitted via the Site
- Access controls and authentication requirements for internal systems
- Regular security reviews and vulnerability assessments
Despite these safeguards, no transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security.
8. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with legal obligations:
- Client and transaction records — 10 years (Thai Revenue Code)
- Marketing contact records — until consent is withdrawn or 3 years of inactivity
- Website analytics data — up to 26 months
- Support communications — 3 years from resolution
9. Third-Party Links
Our Site may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.
10. Children's Privacy
Our Site and services are not directed at children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information to us, please contact us immediately so we can remove it.
11. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — correct inaccurate or incomplete information
- Erasure — request deletion of your data where there is no legal basis for continued processing
- Restriction — limit the processing of your data in certain circumstances
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests or for direct marketing
- Withdraw Consent — where processing is based on consent, you may withdraw it at any time
To exercise these rights, please contact us using the details in Section 12.
12. Contact Us
For any questions, requests, or concerns relating to this Privacy Policy or our data practices, please contact:
Design Classique Ltd.
28/22-23 Si Lom, Bang Rak, Bangkok 10500, Thailand
Tel: (+66) 2-233-5333
Email: info@designcltd.com
Website: designcltd.com
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information.